Terms and Conditions

Benefits of Shopping on MyCodir.com

1. Free Birthday Gift

Receive a free birthday gift every year if you have made at least one purchase per month for 12 consecutive months before your birthday.

2. Cashback Rewards

Earn points for every purchase made on MyCodir.com. Once you accumulate a specific number of points, they are converted into cash and added to your eWallet.

3. Free Funeral Refreshments (FFR)

In the event of your passing, your designated next-of-kin can receive free refreshments valued at 5% of your total purchases over the last 12 months (up to a maximum of R5000.00).

To request approval, send a valid copy of your ID or passport to freefuneralrefreshments@mycodir.com.

Allowed and Prohibited Goods

Permitted Goods & Services

MyCodir Pty Ltd provides a marketplace for various products, including:

• Fast-moving consumer goods (FMCG)
• General merchandise
• Hardware & building materials
• Clothing & fashion
• Home appliances
• Motor parts & accessories
• Healthcare products & equipment
• Technical equipment

Prohibited Items

• Live animals & livestock
• Pets
• Illegal substances

Delivery Policy

1. Order Processing & Delivery

Orders are processed immediately upon payment confirmation and delivered as soon as possible.

2. Order Confirmation

Buyers confirm receipt of goods by clicking the "Goods Accepted" button on the MyCodir website.

3. Delivery Distance

Orders are limited to a 5km radius from the seller’s registered address. Deliveries beyond 5km may incur extra charges.

Payments & Security

1. Payment Process

Payments are required upfront when placing an order. Funds are held in MyCodir’s account until the buyer confirms receipt.

2. Accepted Payment Methods

We accept:

• Visa, MasterCard, Diners Club, American Express
• Electronic Funds Transfer (EFT)

3. Payment Security

All transactions are securely processed via PayGate (Pty) Ltd using SSL encryption.

Customer Policies

1. Privacy Policy

MyCodir follows strict data protection policies as outlined in our Privacy Policy.

2. Customer Service & Support

Sellers are required to maintain high service standards. Negative reviews can impact their ability to trade on MyCodir.com.

3. Dispute Resolution

Disputes should be resolved directly between buyers and sellers. If no resolution is reached, MyCodir may mediate upon request.

Legal Information

1. Governing Law & Jurisdiction

MyCodir.com operates under South African law. Our legal address is:

34 Lilydale Estate, Sonesta Street, Kuils River, Cape Town, South Africa.

2. Final Decision on Disputes

If a dispute arises between a buyer, seller, or MyCodir, the final decision will be made by MyCodir’s directors and will be binding.

Company Information

Company Name: MyCodir Pty Ltd

Registration Number: 2022/522827/07

Director & CEO: Luiz Da Rebeira

Email: luiz@mycodir.com

Phone: +27 729 489 979

Changes to This Policy

MyCodir reserves the right to update this policy at any time. Users will be notified via email and on the website.